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Original topic:

Small White Circles on TV screen

(Topic created on: 22-12-2018 05:58 PM)
Ogben812
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By small I mean a 20mm dia small white circles in a grid pattern are visble on the display, Its particularly bad on plain backrounds but evident all the time. Photos don't show it very well but I have attached one to try and help. You have to look carefully - its more obvious than this when watching. The TV model is UE50KU6000K and it just over two years old. We have four Samsung TV's in the house - I hope this isn't going to be a trend!

circles.jpg

 

 

 

242 REPLIES 242
Ogben812
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Samsung will refer you to whoever is their repair company for your area but the repair will be chargeable and in my case at least, uneconomic. 

 

I did find a youtube video that took you through a repair but the guy doing it was a tv techy and had the right tools. It was a bit beyond what I was prepared to take on.

 

Agree that its pretty poor and the new tv that I bought from QVC to replace it had a sound fault so I returned it under their (QVC's) 30 day no quibble guarantee and bought a Sony from John lewis with a 5 year warranty built in.

Stueyb
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Someone told me the screen and the frame are too tight and to loosen them half a turn as the lamps are against the screen.

 

Also do you have a link to that YouTube video?

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Ogben812
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No sorry.

Stueyb
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Put TV on gumtree and picking up a Hisense 4k tomorrow as you get a 3 year warranty with their stuff. Done with Samsung also
Ppg1976
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I might try the loosen the screen . Thanks . Just seem a waste on a tv 2 yrs old to get another one 

Ogben812
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I sold mine for a £100 to someone who wanted a games console.

 

50" curved UHD TV, some games console but the £100 helped.

 

I'have a look for that video but it was a few months ago now.

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Ogben812
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Search on youtube for samsung tv backlight fault, there's loads.

Enjoy!

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towns6413
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This has just started happening to mine after 2 and a bit years. luckily it's insured!20190102_184440.jpg

 

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Stueyb
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I am gonna keep complaining until the repair it

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Stueyb
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Let me know what the issue is please

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