Sky Q connection

[NismoBlue]

Hi.

Which is the best way to connect my SKY Q box to my Samsung QN800 TV & Samsung Q950T sound bar? Currently I've got the Sky Q box connected to the HDMI 1 on TV one connect box & the TV one connect box HDMI(earc) connected to the HDMI(earc) on the sound bar. I'm asking because I'm getting Lip sync issues. 

[ian]

Hi , do you have Netflix etc , if so with this set up do you watch via sky or tv apps ? . i found sky app picture quality for Netflix etc no where near as good as Tv apps . If so do you get Dolby atmos and no lip sync issue still via tv apps ? . I’ve had nothing but trouble with hdmi arc  and Dolby atmos out of sync with sky q that’s all . 

[Alfsdad]

The only way you can connect a soundbar without having lip sync issues is a Digital Audio Cable. Sky Q box directly to the Digital Audio port on the soundbar. I access all the Apps that need using the Sky Q App page. I can't remember when I used the apps on the TV itself. I have spoken with Sky on several occasions and there is a known issue with lip sync if you don't use the Digital Audio Cable. I don't know if it is a Sky problem or a Samsung problem.