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Original topic:

Sky HDR problem - KS7000

(Topic created on: 09-12-2020 07:36 PM)
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Joe147
First Poster
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I can only get Sky HDR content to 'kick-in' properly by switching to a different source/input then back again. If I select a HDR programme the tv thinks it is displaying HDR (logo appers and backlight jumps to full) but the picture is washed out and colourless. TV on latest firmware (1242), HDMI UHD colour switched on and new v3 Sky Q box. TV and box definitely capable of HDR as I can get it as described above, it just doesn't seem to want to 'auto switch'. Very strange and frustrating! Any help would be appreciated!
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10 REPLIES 10
aartstyle
Explorer
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Since this is a official samsung communityforum I wonder when a samsung employee will response to this issue? Of is it just ignore and they will stop complaining?

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