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Service Menu Reset Changes? Samsung UE32F5000AK

(Topic created on: 11-11-2019 11:25 PM)
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itsjamielike
First Poster
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Hello,

So I currently own a UE32F5000AK, Amazing TV, owned it for just over 5 years.

I have stupidly one night started to fumble around the Service Menu of the TV, thinking "Oh yeah I have worked in IT, I know what I am doing"... We all know where this story is going.....

So now my tv will only work on Freeview (I have not tried on Scart...Who has scart..), and it refuses to work on any input... Most importantly for me HDMI.

Whenever I select HDMI, I just get a black screen, connecting any devices to it, Firestick/Laptop the TV can be detected but refuses to output. Black screen and nothing else.

I have tried a firmware update on the TV, hoping this would reset the settings but it didn't...

Does anyone know a way I could "reset" the stupid changes I have done... (I don't imagine a tv having system restore....) or if anyone knows what silly setting I could have changed to stop the HDMI working?

Any helpful suggestions welcome, I don't watch Freeview anymore, and for the last two years this TV bedroom has had a firestick in it. I understand I've been a dingbat no more reinforcement needed there. :')

 

Jamie

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ChrisM
SuperStar
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 Hi @itsjamielike 

 

This sounds like a job for one of our Audio-Visual specialists as the HDMI ports of the TV will need resetting to bring them back to life. You can contact one of our Support team on 0333 000 0333, between 8am - 10pm, 7 days a week.

 

Hope this helps!

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