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Samsungs Repair Service What a Hot Mess

(Topic created on: 14-06-2024 08:33 PM)
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PVBgal2
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A 4 week old tv developed a white line in screen..Now I have a Huge problem..Used their Service Quick repair service…3 weeks of waiting for repair…Finally Samsung offers to refund/replacement..Service Center doesn’t follow instructions from Samsung C.S. To return tv in broken condition…Unfortunately Service Quick repair finally fix tv.. Damaged screen in process…Samsung refuses to replace or refund…now no tv until Service Quick comes to look at screen damage…thanks Samsung for the horrendous customer service..

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