27-07-2020 02:30 PM - last edited 27-07-2020 02:41 PM
Hello,
I'm new on the community and I used the search feature to look if I can find a solution to my problem before posting this message.
I have a UE55KU6500 TV since almost 4 years and it's on firmware : 1242.
I use my Chromecast to play videogame on Stadia. It works well, but sometimes I need to be quiet when my wife need it.
In that case, I use my bluetooth headset Bose 700.
It works fine for 20-30min and then the screen turn off. It happen all the time.
Fortunately the chromecast is still working, and I don't loose anything but I have to turn on the TV, and connect again my bluetooth device every 20/30min.
Does someone have a similar bug?
29-07-2020 08:52 AM
Hello everyone,
Can it be power or heat problem?
As after few minutes with bluetooth, the TV shut down.
Is it specific to the 1242 version or the TV model?