We have just moved in to a new property and there is one of the above TVs, we are aware that is old and we will try downloading the newest possible upgrade.
The TV will not allow us to log in to Samsung TV, the options to select it are greyed out.
Any ideas ?
Hi @JV1984 As @Ginga_p has indicated best to download the latest firmware via USB. However on checking the latest is 1003.2 which became available June 2015. The link is here https://www.samsung.com/uk/support/model/UE55D8000YSXXN/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.0,Android 13 .
Thank you, we tried that but the Smart Hub still wont open. Thank you though.
Thank you, we will try again but we are not hopeful.