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Original topic:

Samsung UE50AU7110 50" UHD 4K TV LOWER RESOLUTION OPTION

(Topic created on: 15-07-2023 09:44 PM)
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Members_74Kw2WR
First Poster
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Hi, I’ve just bought a Samsung UE50AU7110 50" UHD 4K HD TV, but need to alter the screen resolution (4k is too much for my slow internet to handle). Does anyone know how I can lower the resolution. I’ve tried accessing the Service Menu using: Power Off TV, then pressing: Mute + 1 + 8 + 2 + Power / plus a few other codes, but nothing seems to work on this model. Anyone got any ideas?  Many thanks, Chris

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3 REPLIES 3
Ginga_p
Troubleshooter
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Have you tried power off . Info. Menu mute. Power on
G G
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JAMES4578
Samsung Members Star ★★
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A few options you could try with the proviso to be careful in this Menu if successful.

  • Info + Menu + Mute + Power (most common combination that usually works)
  • + + 1 8 2 + Power
  • Display + P.STD + Mute + Power
  • Sleep + P.STD + Mute + Power
  • Display + Menu + Mute + Power
  • Mute + 1 + 1 + 9

 

Some information in this article:  https://eloutput.com/en/productos/smart-tv/samsung-modo-servicio/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


AndrewL
Moderator
Moderator
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@Members_74Kw2WR: While your TV supports 4K, the outputted resolution will depend on the external device, app or content you are accessing, and this cannot be reduced or restricted in the TV settings. Can you provide further details or where exactly you would like to lower the resolution? 

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