15-07-2023 11:56 AM in
Hi, I’ve just bought a Samsung UE50AU7110 50" UHD 4K HD TV, but need to alter the screen resolution (4k is too much for my slow internet to handle). Does anyone know how I can lower the resolution. I’ve tried accessing the Service Menu using: Power Off TV, then pressing: Mute + 1 + 8 + 2 + Power / plus a few other codes, but nothing seems to work on this model. Anyone got any ideas? Many thanks, Chris
15-07-2023 09:44 PM in
A few options you could try with the proviso to be careful in this Menu if successful.
Some information in this article: https://eloutput.com/en/productos/smart-tv/samsung-modo-servicio/
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
16-07-2023 12:28 PM in
@Members_74Kw2WR: While your TV supports 4K, the outputted resolution will depend on the external device, app or content you are accessing, and this cannot be reduced or restricted in the TV settings. Can you provide further details or where exactly you would like to lower the resolution?