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Original topic:

samsung ue49nu7100 Black Screen Problem

(Topic created on: 12-03-2019 08:41 AM)
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chrisnewton
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Hi

 

I have just purchased a samsung ue49nu7100 and i think i might have a problem.

 

The issue i am having is when the tv has been switched off for a length of time (for example an hour or so) when i go to switch it on it takes 2 attempts for the TV to turn on.
 
The first time i press the on button on the remote, it will make the beep noise, and the screen will go from pure black to lighter black (to indicate its on) but nothing comes on the screen.  I then have to press the button again for it to come on properly.
 
Once the TV is on it will then switch on and off first time all the time until it has been left off for a while and then it will do the same thing,
 
This does not sound right to me and i am now thinking i have a defective unit.
 
Anyone else experience this with their TV ?
 
Many Thanks
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ChrisM
SuperStar
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Hi @chrisnewton.

 

That does sound a little strange. Are you still having the same issue?

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