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Samsung UE49KS7000UXXU Screen Cover?

(Topic created on: 04-09-2020 02:40 PM)
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iE11
Student
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I recently bought the Samsung UE49KS7000UXXU T.V. and while unpacking it and removing the protective plastic from around the bezel of the TV I also noticed that some plastic covering was coming away from the screen itself  in the top right hand corner.

 

I tried to remove this plastic covering thinking that it was supposed to be removed after the TV was all set up and that the plastic covering must be a kind of screen protector for the screen to keep It safe in transit/shipping but the plastic covering ripped while I was removing it and now the bottom half of my TV has this covering on it while the top half dosen't (I don't think I can remove the plastic covering from the bottom half of the screen without damaging It).

 

Can anyone let me know if this TV model (the Samsung UE49KS7000UXXU) does Indeed have a screen cover which is supposed to be removed or not?

 

Any help will be much appreciated, thanks.

13 REPLIES 13
JNA1
First Poster
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Yes....Just leave the screen alone, DON’T peel the screen cover off if it Black and about  1mm ...... I also read online in some forums and on YouTube  telling me to do it but I shouldn't have listened to them as It cost me £1.500 / 12.500dk.kr for a repair job. Totaly new Panel from Samsung and repair with authorized dealer.

model QE8570TAT year 2020 cost from new £2.200 / 18.000dk.kr

PorkChopKid
Apprentice
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I purchased a 43" TV and did peel off the film which destroyed the TV.  First time I've come across something without a protective film.  So, as others have said....

*** DO NOT REMOVE THIS FILM ***

I put together this video showing what the film looks like.... 

https://www.youtube.com/watch?v=htsLNkLjLvA

 

Zoso7
First Poster
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I bought a UN43TU8000 today and after peeling the protective film off the bezel, I naturally looked for a film on the screen. I started to dig my nail under what looked like a layer of film that needed to come off, but then decided this looked too well applied to be a shipping item. I'm glad PorkChopKid was able to caution us on the essential nature of this film before I destroyed my new tv. The background light on this tv is sadly lacking, so I do wish there were a film I could peel to brighten it up beyond "50". C'mon Samsung, how about a heads up! At least use a sticky note to let your buyer know, that a bit of foam is all you box your tv's with. I bought this to replace another Samsung 43" that was only 2 years old when the entire right side of the screen went dark today. I might return this and go back to LG.

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Nuribaba
First Poster
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So we should not remove it then 

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