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Original topic:

Samsung UE40MU6120K - Memory full, cannot delete any apps

(Topic created on: 26-10-2021 01:14 AM)
EzMorg
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TV

Over the last week or so, I have noticed my TV becoming increasingly slower, with certain bugs making it insufferable to use including being unable to turn the volume up and down and the UI in general being more stuttery than usual. 

 

After reading up online I believe the issue to be a result of having no free memory. Bearing in mind, I have nothing extra installed apart from the apps that came with the TV. I did have Disney plus which I deleted (which is ridiculous - I shouldn’t need to!!) but the memory is still showing as 0KB available. 

 

Fixes I have tried to remedy this include:

 

- Multiple factory resets

- Multiple Smart hub resets

- Installing software update via a USB - error came up with no new update available

- Developer mode and deleting pre installed apps (doesn’t give me the option). 

 

I can see online that this is quite a common issue with seemingly no fix. I really don’t want to fork out for a new TV - but if this can’t be fixed and is down to crappy firmware/OS, I certainly won’t be buying Samsung again. 

 

Any suggestions would be greatly appreciated - thank you!

11 REPLIES 11
Members_1wfRG8q
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SublimepRfait

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Members_1wfRG8q
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Sublimd

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