Solved: Samsung TV

Moemen2000 · ‎29-08-2023

I keep on Turing my Samsung TV on however when I get on YouTube it freezes

Pls comment if you can help

JAMES4578 · ‎29-08-2023

@Moemen2000 check you have the latest update for Youtube and the most recent firmware for your Tv. Firmware can be checked on the Support site. https://www.samsung.com/uk/support/

If not the solution may be unstable internet connection or lack of bandwidth. I would suggest rebooting both Your Tv and router(unplug for at least 30 seconds) before reconnecting.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

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Bigtasty65 · ‎29-08-2023

Usually when apps freeze on your TV its caused by a slow Internet connection. Is it buffering or stopping on other channels?

JAMES4578 · ‎29-08-2023

@Moemen2000 check you have the latest update for Youtube and the most recent firmware for your Tv. Firmware can be checked on the Support site. https://www.samsung.com/uk/support/

If not the solution may be unstable internet connection or lack of bandwidth. I would suggest rebooting both Your Tv and router(unplug for at least 30 seconds) before reconnecting.

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.

My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB
One Ui 5.1,Android 13 .

Moemen2000 · ‎29-08-2023

Thanks for the help

Original topic:

Samsung TV

1 Solution