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Original topic:

Samsung TV WiFi fault

(Topic created on: 08-11-2020 07:52 PM)
Kenny12
First Poster
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TV

 I have a SAMSUNG UE43RU7400  SMART TV that I purchased November 2019. Until a month ago everything was fine.

 

I am now having problems watching, Netflix, Prime etc  using WiFi (buffering and error messages). No problem connecting to my local network but Internet connection is intermittent.

 

I have another older Samsung TV with which works fine even when placed in same position as problem TV . Therefore the fault is with the TV not the router set up.

Any ideas?

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2 REPLIES 2
DUMITRU79
Troubleshooter
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TV
You could try & factory reset your TV first.
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CarlH
Moderator
Moderator
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TV

Hi @Kenny12. Can you test your TV with an ethernet cable to see if the issue persists?

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