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Samsung TV UE65KU6400 vertical dark band

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Apprentice

Hi there,

My just more than two year old (and therefore just out of warranty) television has begun to show a top-to-bottom darker area or shadow just to the left of centre.

I was appalled to learn that a local Samsung-recommended repairer has quoted me €200 MORE THAN THE COST of the original television(!) just to supply the part - labour NOT included!

I am obviously very disappointed that such a new and expensive television is showing such a problem - I understand it is a problem that other people have experienced... Is there anyone from Samsung who would care to comment on this matter?

Many thanks

Rik

 

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13 REPLIES 13
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Never found a solution outwith never using Samsung again. If it was only replaced a year ago, surely they have to replace that as the part they fitted was faulty?? Hope you get better luck than everyone else!
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Apprentice

I got the same trouble with my UE55KU6450 TV (4 years old): same soft vertical shadow at the same location. Samsung TV models default? 

Sometimes when I turn on TV, screen works fine in the begining but shadow backgrounds later. So, I think LEDS strips are not involved. Any new ideas?

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Mine just started this 5 days ago. My dark band just moved from the far right to right center today. 😩

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First Poster

I never found a solution! I just put it back in the box and put it in the closet bought a Sony 🤷🏾‍♀️

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