Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung TV UE55TU7005K Screen without brightness

(Topic created on: 01-12-2023 04:07 PM)
153 Views
ST77
First Poster
Options

did anyone had this problem before? 
I can see the screen but without any brightness, even after change all the display settings.

after some hours it works fine again. Some times it takes 1 hour sometimes it takes 6-8h to fix alone.

C1CE4CF6-E31D-4340-85EB-3C44F462C2D3.jpeg

1 REPLY 1
JAMES4578
Samsung Members Star ★★
Options

Hi @ST77  The TU7005 seems to be a  regional variation of the TU7000,  I did see it on the Portugese site, may I ask where are you based?

In any case check  Eco Settings are not enabled  and your options in Intelligent Mode settings https://www.samsung.com/uk/support/tv-audio-video/how-to-use-the-energy-saving-mode-on-the-samsung-s... Do  you have the latest firmware on Samsung Support, if not can be updated to USB and updated that way.

If no solution you may need to try a Factory Reset though, could also do a Picture Test.  Settings-Support-Device Care-Self Diagnosis-Picture Test. Do any errors show here?

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.