28-02-2018 06:13 PM - last edited 28-02-2018 06:16 PM
I bought this TV around 2 months ago.
everything is great except since last week the TV suddenly started to make this clicking / ticking noise every once in a while.
the noise comes from behind the TV and is very similar to mouse click.
it is audible and distracting.
it doesn't matter if the TV is on or off and it does happen even after hours (8+) after TV is turned off, so I don't think it's related to normal hot/cold electrical expanding noise.
it makes this noise every few seconds..sometimes it stops for few hours and then goes on with less requency.
the TV functions normally aside from this noise.
this noise was not present at first and it started just recently.
what is this noise and what should I do?
anyone has similar experience?
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25-06-2022 02:08 AM in
This is frankly shocking. I just received my 65" (2021) and the clicking started immediately. No picture, no setup instructions as per the setup guide. Just clicking and the audio out TOSLINK plug turning red on and off with each click. I googled to see if I was doing something wrong and it appears that it's not me in the wrong.
This is disgusting.
24-09-2022 04:12 AM in
We just purchased the Samsung Crystal UA8000 and it has started making the clicking noise as well. It is very annoying this is the first Samsung we have ever purchased not too sure about it.
24-09-2022 11:37 AM in
Our noise came from the back of the TV when the TV was off. An almost indiscernible knocking sound that could only be heard in a quiet room. I bought 2 TV's with the same issue and sent them both back. Go with an LG OLED. I did.
23-02-2023 09:01 PM in
Hello, everyone well I just started having the clicking/ticking noise and I realize what it was. I just got a tall tv stand and put it on it. The sound started before I went to bed the next day I was thinking what could be wrong. So I thought mayb a screw was messing it up so I unscrewed one just a little and sure enough no clicking. So my guess is if u have screws in the back undo one just a little that is close to the sound area the screw maybe touching something inside tv. Well hope this works for all of u.
17-03-2023 02:12 PM in
I bought a 65" Q85R almost 3 years ago now. About 6 months ago an annoying ticking/clicking noise could be heard. At first I thought is was my Sky Q box (satellite box), then I thought it was my Sonos Playbar, but no, it was coming from inside the TV itself. Putting the TV into standby and switching it back on resolves the problem, for a while, but it eventually does return. At first it would happen about once a month, but now it's about once a week, so getting more frequent. I've spoken to Samsung (live chat), who came out with the usual heating up/cooling down excuse, which it is not. I now need to record the noise and email it to them, which I will do when it next happens. really annoying as the TV is less than 3 years old and I paid a lot of money for it in May 2020. Oh and by the way, I've now got a Sonos Arc and it still does it, so definitely not the soundbar and definitely not the TV speakers either.
29-10-2023 10:40 AM in
I have noticed when I power off I sometimes get a delayed clicking noise. Also when I power up after the TV has been off for a while it opens up and shuts down. Then on second go it opens up ok. When it is off for several hours same prcedure occurs. Most of the time when I close down I dont get the double click. Samsung ran a diagnostic and it was fine for 2 days. Now this morning again opened and and shut. Its only 5 motnhs old. Samsung sending a powr cable; but it is not that. I thought it may be the remote. So using SMART remote. It is hard to demonstrate as the TV has to be off for several hours. I think I will record on my phone so I can demonstrate