I bought this TV around 2 months ago.
everything is great except since last week the TV suddenly started to make this clicking / ticking noise every once in a while.
the noise comes from behind the TV and is very similar to mouse click.
it is audible and distracting.
it doesn't matter if the TV is on or off and it does happen even after hours (8+) after TV is turned off, so I don't think it's related to normal hot/cold electrical expanding noise.
it makes this noise every few seconds..sometimes it stops for few hours and then goes on with less requency.
the TV functions normally aside from this noise.
this noise was not present at first and it started just recently.
what is this noise and what should I do?
anyone has similar experience?
Solved! Go to Solution.
I can confirm that clicking is back full on after 2 days since they have changed my panel. I told Samsung in my country that I don't want another repair and i want my money back. Since end users are not very well protected in my country, I am probably in for a legal fight (blessed be Balkans). I will update on my status further.
I received the 1260 firmware update a couple of days ago on my UK 75nu8000 and I can't say I'm hearing any clicking at all on the tv whether first time turned on or when it's turned off. Early days but I can't hear any clicks right now
New member in the club! I bought a Samsung QE55Q6FN on January 2019 and some days ago the disturbing ticking noise came up. So, for me took like 6 months to occur and I did not know that it was a common issue till now.
In my case, most of the times the ticking starts some minutes after I turn on the TV and most of the times, stops after an hour or so. I haven't noticed the ticking when the TV is turned off, so far. Maybe it's due to the hot climate these days?
I hope that the ticking noise will stop by itself. I bought my TV from Geneva, Switzerland but I live at the French borders. Since I speak no French, I want to avoid all these frustrating procedures. 😞
Got the 65" Q7FN recently and noticed the ticking as well. Pretty sure it’s the plastic reacting to heat, because I always hear it when I watch HDR material. It’s annoying as hell though. Same with the whole screen getting brighter by subtitles..
SInce clicking noise is caused by low quality plastic back cover I somehow doubt that it can be solved by a software update. I have 1260 and it is clicking like crazy. Currently I am preparing for a legal fight with Samsung in my country since they don't want to resolve this issue for me.
Could you tell us more about what legal proceedings your hoping to bring against Samsung as I'm really interested in this. Sounds like you are willing to go all the way with it and I salute you there
No company should ever be able to say that a click or sound coming from the set is within their boundary. As a consumer you pay good money for a branded product so you should have an A1 experience with that product