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Original topic:

Samsung TV suddenly started making clicking/ ticking noise both when on and off (QLED QE55Q7F)

(Topic created on: 12-12-2021 07:22 PM)
RangerX
Journeyman
Options
TV

Hi,

I bought this TV around 2 months ago.

QE55Q7F

everything is great except since last week the TV suddenly started to make this clicking / ticking noise every once in a while.

 

the noise comes from behind the TV and is very similar to mouse click.

it is audible and distracting.

 

it doesn't matter if the TV is on or off and it does happen even after hours (8+) after TV is turned off, so I don't think it's related to normal hot/cold electrical expanding noise.

 

it makes this noise every few seconds..sometimes it stops for few hours and then goes on with less requency.

 

the TV functions normally aside from this noise.

this noise was not present at first and it started just recently.

 

what is this noise and what should I do?

anyone has similar experience?

 

206 REPLIES 206
Dilly
Apprentice
Options
TV

My 2017 Q55Q7 has just started clicking. The click is regular and about once per second. It only does it when on or recording and stops about ten seconds after putting it on standby.

fortunately still under 5 year warranty and being taken in for repair/replacement.

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chrisigna
First Poster
Options
TV

My new samsung is also doing it, only 3 days old. 43" AU8000

Has anyone tried removing the plastic back cover & running it without it on to see if the noise stops?

Maybe lining the inside of it with something?

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Dave Payne
First Poster
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TV

I just bought a 55” AU8000, and it started the clicking / popping noise when off within a few hours of setting it up. I returned the unit and replaced it with another which also has the same problem. I’m going to reach out to Samsung and reference this thread to see if they have any new recommendations.

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Members_9gLI2ha
First Poster
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TV

Hi, not sure if this is exactly the same noise as we were experiencing: regular ticking sound from the rear of the TV, appeared to be near connections, that is audible over moderate speaker volume and continUes for several seconds after TV is turned off?

If it is then I may have stumbled upon a solution whilst trying to find out why our TV wouldn't record to the connected SSD.

Having found that we had no signal on DVB-S tuner, only on DVB-S2, I started checking the satellite cable connections. When I disconnected one of the cables the ticking sound stopped. Reconnecting it caused the noise to start again. After tracing the bad connection to the wall socket, and receiving a signal on DVB-S tuner the ticking noise stopped and has not returned.

Recording is also functioning properly again.

I can only assume that the ticking noise was caused by within the tuner circuitry, trying to establish a connection.

Worthwhile checking your connections and signal strengths at least.

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Members_9gLI2ha
First Poster
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TV

Try checking your satellite cable connections, we've experienced this ticking noise for the past month since moving our TV. Discovered last night that we had no signal on one of the DVB-S tuners, disconnected the cable and the ticking stopped. Have since traced the bad connection at the wall socket, now have full signal and the ticking noise has gone

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Chefjen1
First Poster
Options
TV

Mine makes the ticking noise like a fast heartbeat and my tv hasn’t been on in 24 hrs. I don’t mind it as long as it’s not dangerous I’m going out of town and I don’t wanna worry that it’s gonna ignite or something

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fdher537
First Poster
Options
TV

I have a 2021 model and also makes this ticking noise. Seems Samsung hasnt learned from their design flaw. Probably still uses the same plastic / assembling of the units.

I can see from this thread that some people reported that the noise went away after some months. Is this still the case? 

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