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Original topic:

samsung tv sound cutting out

(Topic created on: 27/10/19 13:19)
stuartlang
New Member
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TV

my sound cuts out a fraction of a second when i watch tv via Sky. It does not happen when i watch catch up tv or stream anything via netflix or an internet stream.

 

any ideas?

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TessM
Moderator
Moderator
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TV

Hey @stuartlang ,

 

Could you test is this is only happening with normal/standard sound and Dolby Digital? What TV model and software version are you using?

 

Alternatively, you can reach our Audiovisual Specialist Team on  0333 000 0333 to have a closer look at this with you. 

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