samsung tv sound cutting out

[stuartlang]

my sound cuts out a fraction of a second when i watch tv via Sky. It does not happen when i watch catch up tv or stream anything via netflix or an internet stream.

any ideas?

[TessM]

Hey @stuartlang ,

Could you test is this is only happening with normal/standard sound and Dolby Digital? What TV model and software version are you using?

Alternatively, you can reach our Audiovisual Specialist Team on  0333 000 0333 to have a closer look at this with you.