10-02-2021 07:53 PM
For some reason, subtitles won’t turn off on Samsung TV Plus channels no matter what I do. Subtitles are off in the accessibility menu and they don’t appear on normal Freeview channels, only Samsung TV Plus IPTV channels. Anyone know how to fix this.
Model UE55RU8000 firmware version 1374
10-02-2021 08:15 PM
Hi Ashley88
Don’t mean to be rude but don’t you think I’ve turned off subtitles already?
12-02-2021 03:41 PM - last edited 12-02-2021 03:41 PM
Is there any way of reporting TV bugs to Samsung?
06-11-2022 04:34 PM
Did you ever find a solution? I have exactly the same issue when I watch Amazon Prime using the App on my Samsung.
06-11-2022 04:36 PM
I had to reset the TV.