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Original topic:

Samsung TV plus Channel 1005 not working

(Topic created on: 17-09-2022 02:07 PM)
Ken2022
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TV

My Samsung TVplus channel 1005 works great when it works but it keeps dropping offline about every five or ten minutes.  The screen just gives me an error message, "There was a problem while trying to play the TV PLUS channel.  Select retry and wait a moment."  Retry does not work.  To get it working again i just have to go up one channel and then immediatly back to 1005 or press  Retry 4-5 times and the channel feed comes back on for a few minutes before it goes offline again.  My tv is hard wired to my cable modem/wifi router.  The problem doesn't seem to happen on any of the other TVplus channels.

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2 REPLIES 2
ChrisM
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Hi @Ken2022 

Did you manage to get this sorted out, or are you still having the same issue?

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Ken2022
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This issue has been going on for a couple of years and it is not resolved, it is a Samsung Smart TV and when I go to Samsung TV Plus and put on 1005 CBS News it will work for 10 minutes and then it will shut off and I have to keep retrying it three, four, five times Maybe before it will come back on for about 10 minutes again sometimes longer. No other channel that I have watched so far gives me this problem. So again the answer is I still have the problem it is not resolved. I have tried to do an update on the TV but it tells me everything is up to date.

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