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Samsung TV - ITV Hub, My5, etc stopped working

(Topic created on: 04-01-2022 01:19 PM)
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Members_y4t2Hs7
First Poster

‎04-01-2022 01:19 PM

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ITV Hub, My5, etc stopped working.

The hub comes up, all good. But when I go to start watching I just get a blank screen and the circle of death, buffering then nothing!

Have reset smarthub - Still no good. Have checked that all versions are up to date and they are.

Anyone have any ideas?????

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xSteveuk
Mastermind

‎04-01-2022 01:40 PM - last edited ‎04-01-2022 01:46 PM

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Hi,
If your Samsung TV Smart Hub is not working, won't update, or repeatedly updates, you can try a few different solutions. These include resetting the Smart Hub, completing a software update, resetting the internet, and deleting unused apps to create more storage among other solutions.

How to Reset Smart HUB in Samsung Smart TVs?

https://www.samsung.com/levant/support/tv-audio-video/how-to-reset-smart-hub-in-samsung-smart-tvs/

Try reset the network – Home > Settings > General > Network > Reset Network > Yes
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