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Original topic:

Samsung TV Channel 4 All 4 app

(Topic created on: 16-01-2021 04:44 PM)
Danny2Pies
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TV

Has anyone else noticed that on the All 4 app all content has a thin black bar on each side. Not an issue with the menu or,  annoyingly, during the ads... Doesn’t look great and really poor when watching movies which have bars above and below. Doesn’t seem to be an issue on any other apps (Netflix, Disney+, Apple TV, Amazon Prime, iPlayer). 

Contacted Channel 4 to see if any updates were coming and received a response stating they don’t share future update details.

 

Anyone found a way around this? Unable to adjust picture size/zoom as options greyed out for all apps as per. 

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5 REPLIES 5
ChrisM
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Hi @Danny2Pies 

 

What's the model code and current software version of your TV? Go to Home > Settings > Support > About This TV?

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Danny2Pies
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Hi

 

65Q85R running 1372.2. 

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Danny2Pies
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TVs now running 1374.0 but issue remains. No update to the All4 app that I can see. 

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TessM
Moderator
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If this is only affecting this particular app, I would suggest contacting the app developer yo have a look at this and confirm whether this is the normal behaviour of this or not and whether this is something that they can get fixed. 

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Danny2Pies
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As mentioned in my initial post I have contacted Channel 4 and they were not very helpful. No options then it seems...

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