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Samsung TV Bluetooth headphones pairing failure

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New Member
Tried several headphones and whilst Samsung TV sees the headphones it fails to pair.

Anyone else have this issue? 
5 REPLIES 5
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Moderator
Moderator

@AndyOW: Please can you confirm the model number of your TV, located on the sticker on the back of the device, or in Settings > Support > Contact Samsung, and I will look into this for you. In the meantime, can you confirm if you have tried connecting the headphones to another compatible device?


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New Member
Hi Model is QE65Q90RATXXU.
I've tried several different bluetooth headsets with this TV without luck. All these headsets work with other devices such as phones or speakers.
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Apprentice

I have the exact same issue with my Q70R. Did you find any solution for this issue?

My TV Model: QN65Q70RAFXZA

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New Member
no never did.
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Apprentice
AndrewL Any solution to this problem? 
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