Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung TV Bluetooth headphones pairing failure

(Topic created on: 04-10-2020 08:44 PM)
907 Views
AndyOW
Apprentice
Options
Tried several headphones and whilst Samsung TV sees the headphones it fails to pair.

Anyone else have this issue? 
5 REPLIES 5
AndrewL
Moderator
Moderator
Options

@AndyOW: Please can you confirm the model number of your TV, located on the sticker on the back of the device, or in Settings > Support > Contact Samsung, and I will look into this for you. In the meantime, can you confirm if you have tried connecting the headphones to another compatible device?

AndyOW
Apprentice
Options
Hi Model is QE65Q90RATXXU.
I've tried several different bluetooth headsets with this TV without luck. All these headsets work with other devices such as phones or speakers.
0 Likes
donva001
Apprentice
Options

I have the exact same issue with my Q70R. Did you find any solution for this issue?

My TV Model: QN65Q70RAFXZA

0 Likes
AndyOW
Apprentice
Options
no never did.
0 Likes
donva001
Apprentice
Options
AndrewL Any solution to this problem? 
0 Likes