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Original topic:

Samsung tv 49MU6470 black shadow on screen - repair or new one ?

(Topic created on: 20-10-2020 07:20 PM)
Beaveros
Apprentice
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TV

Hello everyone. I got Samsung 49mu6470. I Bought it on Nov 2017 so it 2years and 9 months. When i watching tv today i got something like this. Black shadow, its every time, no matter what im doing on tv ist always there. I know its something about Led Backlight. Can anybody help me what is the estimated cost of repair in samsung service?

 

This tv its not that old, 2year and 9 months its not a very old. Very disappointed because im not the only one with this, more people with m64xx got this problem as well. Obviously i dont have warranty. So i just want to know its better to repair or get some money and buy the new one. 

 

Thanks 

Rafal

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6 REPLIES 6
masterob1
Navigator
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TV
backlight repair is between £100 - £200. All owners of led tvs can reduce future backlight issue by reducing the backlight settings in picture settings from new. reduce by 5
Beaveros
Apprentice
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TV

Thank You for answer. Little disappointing when You need to reduce something to save tv for more than 3 years.. 

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Christine1962
Student
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TV

3138EEE6-837C-4676-8761-374232C027BA.jpeg

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Christine1962
Student
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TV

Looks like lots of problems with Samsung tv should fix for free there are hundreds of complaints 

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Alfred Anders
First Poster
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TV

You are right Samsung should repair all tvs with this problem!!!

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TrueCapri
First Poster
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TV

Same issue here. Purchased this TV in 2019 for my patents. Almost 3 years later, there is a black shadow on the left side of the screen. 

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