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Original topic:

Samsung TU8500 wall mount issue - screws won't fit

(Topic created on: 24-03-2021 09:58 PM)
ACG89
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TV

Hi,

 

I've just bought a 50in Samsung Crystal UHD TU8500, and a 'Ross' brand Universal Flat To Wall TV Wall Mount, to fit it to my living room wall.

Unfortunately there seems to be an issue in fitting the mount to the back of the television. None of the screws provided will fit and hold the TV and mount together. It seems the screws included with the wall mount are various M8 screws, with the longest ones being around 25mm - these fit into the 4 VESA screw holes on the back of the TV, but do not reach any thread and/or screw into the back of the TV.

The information in the Samsung manual seems vague, but seems to mention "39-41 mm" screws being needed. 

 

Will purchasing 40mm M8 screws (or longer ones, whilst using a spacer) from Amazon or similar be an adequate replacement, and would they fit into the holes on the back of the TV and screw in properly?

Also, if so, I am still slightly concerned that with long enough screws not being provided as part of the universal wall mount kit, does this suggest that the wall mount is not capable of holding up this television?

 

Thanks

20 REPLIES 20
baganlab
First Poster
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TV

Thank you Sir. Your explanation is very clear to understand. May I know what is your TV Model number?

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