Among suggestions were taking other wifi supported machines off and leaving just tv on..or something like that. I had no f**ing idea what he wanted me to do but my experience is when stuff goes off, I have major problems getting it back.
But he was willing to dump that on me, making a huge leap of faith thinking I’m tech savvy.
I lost patience when his suggestions started to repeat themselves at the 3 hour30 minute mark. He told me I was “ all set” and I just had to sign up again for every effing program all over again.
Surprise! I go to watch on another smart tv in a different room and NOTHING is working!
This morning I noticed the regular cable box on the Samsung doesn’t work, either.
Hi @Peterr2 , that was a long time with Samsung Support. However from your post the problem you were experiencing is not quite clear. Was it an general issue with the Tv, wifi or apps? Though I am assuming that you may have performed a factory reset. If your cable Box is now not working then it will need to be reset,which system do you have?
It would help if your named the models, I could check if there are any recent firmware updates. We just need a bit more specific information.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GB One Ui 5.1,Android 13 .