I was promised a call back from a support specialist and it never happened.
2 weeks no and nothing but empty promises.
Samsung support is an absolute disgrace.
Hi TessM, I do appreciate you reaching out to me but to be honest I am so sick to death of explaining and telling various support people the same story over and over and over it’s getting a little bit old.
Unless you can guarantee me a product specialist call back I might as well just keep spending endless phone calls chasing this end.