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Original topic:

Samsung support is an absolute disgrace.

(Topic created on: Thursday)
Micheal_Knight
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I was promised a call back from a support specialist and it never happened. 

2 weeks no and nothing but empty promises.

Samsung support is an absolute disgrace.

5 REPLIES 5
xavidx
First Poster
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I have also experienced this unacceptable behaviour from the so called experts. 

Obsydian
Voyager
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Read the attached ink they are sales people not experts
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TessM
Moderator
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Hi @Micheal_Knight ,

 

would you be able to send me or any of the other moderators a DM letting us know how did you get this arranged so we can check what happened and advise you further? 

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Micheal_Knight
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Hi TessM, I do appreciate you reaching out to me but to be honest I am so sick to death of explaining and telling various support people the same story over and over and over it’s getting a little bit old.

Unless you can guarantee me a product specialist call back I might as well just keep spending endless phone calls chasing this end. 

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