Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Samsung Smart TV

(Topic created on: 18-06-2017 02:45 PM)
446 Views
tv5
First Poster
Options

I Have a new samsung smart tv.

 

It connects to router and works ok but after the tv has been turned off for a while, it seems to lose the wifi settings.

 

I then have to connect to the router again each time.

 

The ISP says that I have to contact Samsung to get some port numbers and then they can fix it.

 

Not too sure if they know what there on about.

 

Any ideas?

0 Likes
1 REPLY 1
ChrisM
SuperStar
Options

Hi @tv5.

 

What's the model code and software version of your TV? Go to Home > Settings > Support > Contact Samsung. Are you using a wired or wireless connection?

0 Likes