Samsung smart tv

[trish126]

I had all channels on my smart TV but now I've got crossed out D on a lot of them now I can't get them I've tried returning but still no luck 

[JAMES4578]

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@trish126 wrote:

I had all channels on my smart TV but now I've got crossed out D on a lot of them now I can't get them I've tried returning but still no luck 

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Hi @trish126 Do you haved the latest firmware for your set-check on Samsung  Support by entering model number.  https://www.samsung.com/uk/support/ 

if that is not the issue have you tried a factory reset before retuning?   If have used Auto Tuning could try manual tuning https://www.freeview.co.uk/help/manually-retune-tv  if still not solved see Freeview guides for assistance https://www.freeview.co.uk/help