Hi,
I was back at my parents house today, still stuck with the same situation 3 years later, and decided to search the Internet for a solution. So I found this interesting topic (realised I had created it back in 2018!!) and here is the solution that finally worked, after half a day of trial and error.
1) Unplugged the TV for a few minutes just to be sure.
2) In the Internet configuration menu, selected my Wi-Fi network and enter password. At this stage, the TV won't connect and will prompt me to change Network or IP Settings.
3) In IP Settings: Select manual configuration for IP and DNS. For this part, I entered the same info as on my Samsung Android smartphone which was connected to the same wireless network. To access this information on the smartphone:
- In the Wi-Fi settings, select the active network -> Manage Network settings -> Show advanced Options -> IP Settings -> change to "Static" (this will show network details)
- Write down all information, then disconnect the phone from the network
4) Go back to the Smart TV, Enter copied information in the Network settings, with subnet mask as standard 255.255.255.0.
5) Click OK.
Today, this finally worked for me and the Hub was up and running when I left. Hopefully, this is the end of a long and frustrating story.
Thank you to all the people who contributed to these 54 pages of precious information which has helped me and many others with similar issues.
All the best.
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