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Original topic:

Samsung Smart tv Looping freezing and restarting continually

(Topic created on: 16/01/21 17:12)
Utahmonty
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TV

Just wanted to share my solution as i could not find anything  when searching that came close to solving my issue.

 

TV is a UE48H6200AWXZF  Smart tv.

 

Issue developed after connecting to Wifi at a new Address, Tv was in service using a Google Chrome stick and worked perfectly up until this point. Previously tv was connected to wireless and functioned normally with a Chrome stick and a Firestick attached by usb ports. 

In the end i tried all the options of force restart and indeed dismantled the set to check continuity of connectors etc all to no benefit.

 

I had a conversation with a samasung customers service girl in the Phillipines,  She suggested the following ;

 

Downloaded samsung software for the set via the updates page on the samsung website and placed the file in a usb stick, install in the set and cold start it !  Voila!  the set became responsive to the handset.

 

Thereafter it was a case of reconnect to wifi and then give the set a software update.

 

Works perfectly! hope this helps

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ChrisM
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TV

Great to hear, @Utahmonty! Thanks for sharing!

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