08-05-2021 06:56 PM
Hi, I have reseted the smart hub after wards not able to install any apps. it's showing "samsung smart hub is being updated. Please try again later". Please advise.
MN : UA40JU6000
SN : 02093KEH500012V
FW : T-HKM6UABC-1550.0
FC : SWU-OU_T-HKM6UABC-1550.0_20191128
MI : T-HKM6UABC
LS : ED_UAE
DI : XTCJS3W73QJQ2
MA : F877B8F1D118
VS : 1550.0.20191128
09-05-2021 02:17 AM
Hi @kishorekumarit can you check you have the latest firmware and if cannot update over the air should be able to download to USB and update that way. it seems you are based in Middle East/Asia from the model no. In the UK 1560 is available.
If that is not the issue I would firstly suggest a factory reset , otherwise switching off Tv for a minute and rebooting router. Another idea is to change the DNS settings. Go to Network-Network Settings-DNS Settings. Change from Automatic to to 8.8.8.8 or 8.8.4.4.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.
09-06-2021 07:38 AM - last edited 09-06-2021 07:47 AM