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Original topic:

Samsung QN90A - Xbox Series X random Black out

(Topic created on: 07-10-2021 02:41 PM)
Fletch78
First Poster
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My Xbox series X randomly displays black screen for 1-3 seconds in game when setting to 120FPS, ive seen lots of post about this issue with Samsung TV's but not any with a fix. i have logged a call with Samsung but they just checked the software version and advised on using the correct port and cable, has anyone resolved this issue?

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2 REPLIES 2
AndrewL
Moderator
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@Fletch78: Are you experiencing this issue with any particular games or apps? Do you have the Series X connected to HDMI port 4 using the cable that came packaged with the console? If you head to the Xbox video settings, can you try disabling some enhanced settings such as VRR and HDR to see if the issue persists? On the TV itself, head to Settings > General > External Device Manager > Input Signal Plus, and enable this for the relevant HDMI input. 

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Zocker86
Apprentice
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I have the same problems with qn95a, I disabled HDR10 in the XBOX settings und have no blackscreens anymore. 
test it and tell me if it works.

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