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samsung qn800n

(Topic created on: 22-12-2021 05:32 PM)
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Steve burton
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hi i have purchase a samsung qn800n 8k tv and i am unable to get google assistance to work ? when i select google assistant in the drop down menu it give me a code for me to log in to google assistance   but it cant not fine the tv  

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xSteveuk
Mastermind
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Hi,
This page maybe helpful

Can't select Google as Voice Assistant on Samsung TV

https://www.samsung.com/us/support/troubleshooting/TSG01208969/#:~:text=Reset%20the%20TV.,Assistant%....

Use Google Assistant on your Samsung TV

https://www.samsung.com/us/support/answer/ANS00087603/
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Steve burton
First Poster
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Thanks for the advise/link did that but still no working

i go to setting /general/voice/ google assistance/ google assistance/ then it give me a code and a web site g.co/assistant/device /enter code and then it says device not found/ i have in stall Samsung smart thinks and that works ok

i have tried to speak to customer support twice tonight the conversation  and keep getting cut off throu 

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xSteveuk
Mastermind
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Hi
I did find this page
That maybe helpful

Set up and use voice navigation on your 2021 Samsung Smart TV

https://www.samsung.com/us/support/answer/ANS00088583/
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Steve burton
First Poster
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had a txt chat with Samsung and they say that there must be a fault with google assistance .although  i have other device connected to it that works ok i will stick with Bixby for now .thanks for your help 

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