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Samsung QE55Q90T backlight issue

(Topic created on: 31-10-2022 10:22 AM)
641 Views
s7ap
First Poster
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Hi,

Could someone advise me whether this is a backlight issue and needs repair or whether settings could resolve it, tv gets dark after some time 10min 15min or sometimes longer and picture is barely visible. Again everything is OK after restarting tv, but same happens again and again. Please see couple pictures attached. BTW it's out of warranty unfortunately just passed 12months  and wondering how much repair would cost. 

20221030_214400.jpg

20221030_214424.jpg

2 REPLIES 2
AsadM
Moderator
Moderator
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Hi @s7ap, to help you identify if a repair is required on your TV, let's try going through the steps on this page: https://www.samsung.com/uk/support/repair/

If a repair is required, the engineers will advise you on the cost and process to complete this after they receive your repair request. 

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Tehmeng
Pioneer
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Looking at photos, it looks like fault and not settings, if you could upload a photo with only white or grey test pattern - youtube- will be better
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