Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Samsung Q800T - slow internet connections

(Topic created on: 15-02-2022 10:43 PM)
rdziadusz
New Member
Options
TV

Hello!

 

I've been facing slow internet connection, tested on the browser app and the netflix app. I was able to perform multiple tests without other devices connected to source and without any third party internet usage. My firmware is up to date. Test was performed both on wifi and on ethernet. I am 100% sure that both my wifi and ethernet cable connection are at least 8 to 10 times faster (500-600 Mb/s).  

 

I've read somewhere that this TV has only a 100mb built in card. Can you guys confirm it?

 

So here is my question: can I use a third party external ethernet(or) wifi adapter? If yes - is there any official samsung adapter or maybe a list of supported adapters?

 

Thank you!

 

0 Likes
1 REPLY 1
Pugs1957
Samsung Maker ★
Options
TV
The TV has a Gigabit ethernet net card. Are you using CAT 7 cable?
0 Likes