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Samsung Q7FN issues....

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First Poster

First of, hi everyone!

 

So I've gotten a Q7FN. And I've got some questions.

 

This TV have VRR/FreeSync support. And I have a XboxOneX that also supports this. When I have this activated I get rolling bars on the screen. Sometimes it's hard to see them. Other times it's really easy. I dont matter if it's 1440p@120Hz or 4K@60Hz. I can see it regardless. 

 

Here is a video showing the issue. 

https://www.youtube.com/watch?v=sK7cE5bPthM

 

My other problem is a dark area in the middle of the screen. Or so I thought. If I move my head the dark area moves also. And no it's not my shadow...:face-with-tears-of-joy: Here are two videos showing it. The first I'm just moving the camera in the game.

 

https://www.youtube.com/watch?v=iED4NtwZpNs

 

On the second I move my phone around.

 

https://www.youtube.com/watch?v=a9As6eFVRpc

 

And here's an image of the dark area on a grey image...

 

cloud.jpg

 

Anyone have any information around this? I think the TV is amazing in bright sceenes but as soon as it becomes dark and especially in HDR games it's not optimal at all. 

2 REPLIES 2
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Apprentice

Hey. I have the same set up as you, xbox x and q7fn, and I don't have those issues at all. Let me do some checks and get back to you but your problems are very obvious. Not great

 

By the way, I go to rtings.com and use their settings suggestions for our TV. They give a great result

https://www.rtings.com/tv/reviews/samsung/q7fn-q7f-q7-2018/settings

 

 

 

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Thanks! It's most likely my TV that is defect. Thankfully I live in a country where we have superb consumer rights. Got 60 days to deliver it back. No questions asked. :smiling-face-with-sunglasses:

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