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Samsung Q7 55

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First Poster

I have a problem with tv rebooting when one connect box gets hot any help please 

7 REPLIES 7
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Moderator
Moderator

Hi @Tee2. Do you have any devices connected to the One Connect Box? 

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Yes sky box and PS4 

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Does  the issue persist if you disconnect these?

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I haven't tried with out them but when the one connect box get hot it gets worse I will disconnect both HDMI cable and see .

 

Thanks 

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Still persist with just 1 HDMI cable 

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@Tee2 , Cheers for trying and letting us know. 🙂👍

 

What's the full model code of your TV? 

 

Settings > Support > About This TV. (Or on a label on the back of the TV, if you're unable to get it from the Settings.)

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It's a QE55Q7FAM 

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