08-04-2020 07:21 PM
I have a problem with tv rebooting when one connect box gets hot any help please
08-04-2020 08:07 PM
Hi @Tee2. Do you have any devices connected to the One Connect Box?
08-04-2020 08:09 PM
Yes sky box and PS4
08-04-2020 08:15 PM
Does the issue persist if you disconnect these?
08-04-2020 08:19 PM
I haven't tried with out them but when the one connect box get hot it gets worse I will disconnect both HDMI cable and see .
Thanks
08-04-2020 09:37 PM
Still persist with just 1 HDMI cable
09-04-2020 03:40 PM
@Tee2 , Cheers for trying and letting us know. 🙂👍
What's the full model code of your TV?
Settings > Support > About This TV. (Or on a label on the back of the TV, if you're unable to get it from the Settings.)
09-04-2020 08:16 PM
It's a QE55Q7FAM