11-12-2018 11:32 AM
Hi all,
Apologies if this query has been raised before, couldn't find it when I searched
I had a UHD 49" Samsung Curved Smart TV, it came with, what I think is the really cool, One (smart) Remote. This TV died a death at the hands of my 18 month old.
So, I replaced the TV with a, bigger, UHD 55" Samsung Smart TV. Now, the new TV did not come with the One Remote, and when I tried to pair my old remote to the new TV, it says 'Not Available'.
From this i am assuming one of the following:
1. You cannot re-pair the remote to work with another TV once it's been paired previously to another TV (don't really think this is the case).
2. The new TV does not have a BlueTooth receiver (don't know if this is the case, or even necessary).
3. The One remote only works with certain types of Samsung TV (I dont know the differences between the spec of my new tv vs. the old one).
I would welcome any advise regarding this, I'd love to have the One Remote back in action, but if this is not possible, I would like to know so I can stop trawling the internet for a magical solution.
Many thanks in advance,
D
12-12-2018 12:32 PM
Hey @dgoffy
Can you let me know what the full model code is for your new TV?
Some of our TVs do not have Smart Remote or Bluetooth compatibility, but I can check this for you.
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
12-12-2018 02:14 PM
Thank you for your reply.
the tv is:
SAMSUNG UE55NU7020 55" Smart 4K Ultra HD HDR LED TV
if if it turns out that it does not have Bluetooth, is there any add on products than can enable it to receive Bluetooth?
many thanks,
D
12-12-2018 03:03 PM
Thanks for that!
I'm afraid your TV does not have Bluetooth, therefore does not support the use of Smart Remotes.
As far as I'm aware, you wouldn't be able to use an adapter to make the TV compatible, as it would need to be an inbuilt component of the TV.
Say "hello!" and Introduce Yourself, or virtually hangout in the Samsung Lounge
28-03-2019 05:04 AM
I have a un55ju650dfxza , will that work with the OneRemote ? Thanks!
08-05-2019 03:30 PM
Hi,
Can i know plss if it can work for the UA55NU7300SXMV
25-06-2019 02:52 PM
Could you please check if One remote is compatible with my Samsung UN75MU6103?
Thanks a lot!
Guillermo
25-06-2019 03:46 PM
27-06-2019 03:25 AM
My un75mu6103 came with this remote (see attachment
10-07-2019 06:32 PM
Hi there, I just got a new TV - Samsung UE43RU7100 - and it did not come with a Samsung one remote. Can you let me know if the remote would work fine if I bought one for this TV?