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Samsung mu6120 55" hd/4k screen issue

(Topic created on: 23-08-2018 05:52 PM)
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Ryan26
Journeyman
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Hi, I have a Samsung mu6120 55" 4k smart tv. It's a great tv but I'm having a problem with the screen. Basically if I watch anything in hd or 4k such as tv, xbox, etc. The screen zooms into the top left corner. Imagine the 4 quarters of the tv screen. This tv picture is zoomed into the top left corner. What's the problem? Thanks :winking-face:

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JAMES4578
Samsung Members Star ★★
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Glad the soft reset has worked for some!   Certainly worth trying at times, thanks for sharing @Michael15743 .

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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ChristineK
First Poster
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I called Best Buy and they said I need a new TV. I searched and searched Google until I came upon your answer. You fixed my TV in 5 seconds. So many thank yous!!!!!! You are amazing! 

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