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Samsung Model 7 Severe Backlight Bleeding

(Topic created on: 11-08-2019 08:11 PM)
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LonelyRomanian
First Poster
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Hello Samsung users ! I have recently purchased a 65'' Series 7 Model NU7092. I was very happy with the tv, the colors were bright and everything was working fine, until night time came around and i noticed big bright lights in the corners of  the screen. These lights affected the black areas of the screen when watching a movie severely, but were present also during brighter scenes, noticeable even during the day and visibile even with the backlight set even to 4 or 5. I personnaly found them very distracting and sent the tv back to Samsung Romania, in hopes of getting a panel replacement or a new tv, but found that the official statement of the romanian branch of Samsung refused to replace my tv, saying that what I was seeing on the screen was normal. I am writing here, for all users to see and give their opinion if wether this is a good functioning display or not, and I hope that someone from Samsung will also respond if they consider the romanian branch of their company is doing their job correctly and if their assestment is correct or not. I look forward to your opinions and an oficial response from Samsung. I have attached photos of the TV.65186355_333836527509445_4931274023821639680_n.jpg65667339_329118057993137_3537274793709535232_n.jpg65966860_506045620191627_3668196353353187328_n.jpg

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7 REPLIES 7
Wassa
Apprentice
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I’m also experiencing same issues with my UE75RU7020KXXU and Samsung UK say it is fine I will get a professional opinion and if it can be repaired I will try and take them to small claims court for my expenses back
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Derek9
Apprentice
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I have the same tv and have noticed it on 1 side of the TV and when I run my finger around the frame I can feel its not the same, have you got anywhere with Samsung on this? Replacement refund? Did they send some1 out or tell you over the phone it was okay? 

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ilfalco75
Explorer
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Blacklight led strips burned we need change
I fixed this problem by self
My tv
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Derek9
Apprentice
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How did you change them yourself?  Wat parts did you need? Any videos on line? How old is ur tv 

ilfalco75
Explorer
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My tv only 14 months
Warranty only 12 months for Samsung
Tv need only backlight led
Not need any scrow drivers
Because all tv clips
Can u see strips
On this link
https://drive.google.com/file/d/197dsAh22JsnoNSc-OB1IXHak921aTTP8

https://drive.google.com/file/d/1YOelJVjgOP5RQVP78DPWBRvELpXp8NkC
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Derek9
Apprentice
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I've sent Samsung an e mail I only bought my TV in January, see wat they say 

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Derek9
Apprentice
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I seen the strips and understand you when you says no screwdriver is needed, am I correct in saying that the reason why ur tv was showing the white light and blue light was because some of these strips had blown or where damaged? 

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