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Samsung HG55EE690 Hospitality TV - Reset Password (not pin)

(Topic created on: 15-06-2023 03:49 PM)
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AdamUK77
Apprentice
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Hi,

I have bought second hand from a bankrupt sale a Samsung HG55EE690 Hospitality TV.

It's stuck in hotel mode with some features disabled.

I'm trying to find out how one can reset the password (8 digit)

The default 00000000 doesn't work.

I've tried all combinations of mute, 1,8,4 etc but it just takes me to the Enter Password prompt.

Does anyone know a way to reset it ? or reset the whole TV to factory ? maybe a jumper on the board ?

thanks in anticipation of your help !

Adam

 

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7 REPLIES 7
StuartR
Troubleshooter
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Google is probably your best bet for a solution or try and find the manual for the tv the code maybe wrote in it.

A quick Google search found this webpage

https://theconchtech.com/smart-tv/samsung/how-to-quickly-get-samsung-tv-out-of-hotel-mode/
JAMES4578
Samsung Members Star ★★
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@AdamUK77  Have you tried  1234, 1111, 7777 or 9999.      it may be possible to use Mute – 1 – 1 – 9 – Enter on the Remote  (hidden menu)   to change desired settings (if works be careful here though).

More information in this article http://www.diy-time.com/computers-technology/software-hardware/20-ways-to-unlock-hotel-tv-menu/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


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AdamUK77
Apprentice
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its a hospitality TV, so the password is 8 chars long !

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AdamUK77
Apprentice
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The manual states the default password is 00000000

unfortunately this doesn't work!

i can get into the start-up menus, but it asks for the password, and i cannot get passed that !

Surely there must be a way to reset it ?

AdamUK77
Apprentice
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There must be a way to reset ?

even if it’s on board jumper or something 

anyone ?!  

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alnso beyi
First Poster
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Google is probably your best solution, or try the manual for the TV and write the code in it.

A quick Google search found this web page

https://bioarmortech.com/how-to-connect-a-samsung-tv-to-wifi-without-remote/

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hoteljon
First Poster
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Did you ever get this fixed? I'm in a hotel trying to connect my firestick and need an 8 digit password
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