I set up my new Frame TV 65 2022, it's awesome, however the only app I cannot access/set up is Samsung Health App, I have deleted and reinstalled, tried everything, only the below image comes up. I cannot access the privacy policy/view details as the pop-up 'an error has occurred on server'. I have been onto live support, they say reset to factory settings which means I lose all the other apps like Netflix, Amazon Prime, Disney, etc which took me half a day to set up! Really hoping one of you can help me.... I have also tried smart things, and the health app on my phone etc.
So I realized that I didn't check the Samsung Health app on my other tv. When I checked the other tv the app worked just fine. Having read someone else mention that they uninstall and reinstall the app I thought I'd try that. Before I uninstalled, though, I figured I better make sure the app was still accessible in the Apps menu. The Samsung Health app was there listed under Downloaded Apps. I clicked on it and an Information box popped up saying a new version is available, would I like to update now. I took the update, then opened the Samsung Health app and wouldn't you know it worked just fine. So try going into the Apps menu on your tv and see if your Samsung Health app needs updating. Good luck.
