Samsung free TV

[ClairBear]

Can anyone help, my Samsung free TV only has sound and no pictures. How can I fix it? Please help

[ChrisM]

Hi @ClairBear 

Could you give us a little more information regarding this please? Are you referring to the Samsung Free app on your phone? Have a look here.

[ClairBear]

Hi , yes I'm referring to the Samsung free app on my phone

[ClairBear]

Hi, yes I'm referring to the app on my phone. The app itself opens and the programs are working as I can hear the sound but no pictures showing.