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Samsung Frame drops out of art mode

(Topic created on: 14-05-2022 09:15 PM)
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Tim211
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I have a Frame 75. When I select certain collections, at some point, the TV will stop displaying the artwork and drop back to the art selection screen. It seems that the problem is caused by a failure to download the piece that it is trying to display. Once this happens, I seem to be stuck, and that piece of art will never download and display successfully.

 

Has anyone else run into this problem?

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